Shipping FAQ

Will there be a shipping confirmation once the order is placed?
Yes, once your order is placed you will receive a confirmation via email along with your order ID number.

How long does shipping take?
Shipping is worldwide, on average our customers receive orders from 7-14 business days. This is an average estimated time frame.

How do I track my package?
We will send you an email confirmation containing your tracking information as soon as your order has shipped.
use this code on this webpage to track your order:
https://www.exopower.com/pages/track-order
Please note that it can take up to 3-7 business days for the tracking information to be updated.

Priority Processing

priority processing means your order will skip the line-up and be the first order that we process that working day so it will be the first that we ship out.

Priority + Insured

This means your order will skip the line up as stated above and will also cover shipping insurance for any damaged or missing orders. 


If your order hasn't arrived in the estimated delivery times, please contact our support team.

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

Do you ship internationally?
Yes! We ship worldwide to provide great products for anyone around the globe